Support & Reporting

From program kick-off and on-boarding throughout the term of our agreement your organization will receive ongoing technical and program support from your designated CTEWorkforce customer success manager. With their guidance you can be assured that the implementation and execution of your workforce optimization initiative will be a success. Service can include, but are not limited to:

Workforce Subject Matter Expertise
Consulting services & customer-centric implementation support.
White-label Platform Branding
Individualized organizational branding: logos, colors and content.
Platform Integration/Extendibility
Third-party API & data integration, and single sign-on ready.
Continuous Improvement Process
Leverage platform data and integrated reporting capabilities to continuously improve program services.
Administrative Support
User management, creating qualifications plans and assistance with the creation and implementation of content/learning modules.

The platform contains a set of pre-configurated administrative reports but can also be configured to generate organization specific reports as needed. Standard report includes:

Qualifications Report
Skills Inventory
Plans Inventory
Admin Reports
Company Overview
User login report
Email report